Serving Virginia, District of Columbia, Maryland, South West Virginia, Southern Delaware and North Carolina

Meet the Staff

Owner of our company, Jay has been representing plumbing products for 48 years. He is highly active in the local ASPE chapters and VPMIA. Specializing in the Engineering and application side of our products, Jay is available for both in person and virtual sales meetings, lunch-n-learns, on-site training or simply to ask a question.

Jacob has been around the company since before he could walk, to say he grew up here is a true statement. Joining the company full time in 2006, Jacob fast cut a niche in the industry. Handling outside sales in eastern Virginia and managing our warehouse, hands on product training and project start-ups are his specialty.

Tony recently joined the team following a 10-year career in Wholesale. A native of Southwest Virginia and JMU graduate, he has strong relationships in the region. Tony handles outside sales along the Virginia I-81 corridor. He has always taken pride in providing solutions, not just products, for his contractors and wholesalers. Being well versed in all mechanical systems, Tony is a valuable resource for our customers.

Melissa joined us in 2022. With her background in customer service and warehousing, her skillset has been a natural fit. She is the voice you hear when you call Otto Sales and has quickly acquired a following of loyal customers. Handling our order entry and assisting with Inventory, she is your go to contact for pricing, tracking and follow-up. Melissa also assists with formal job quotations and customer pick-ups.

Cyndie has spent the majority of her adult life with us. Having learned the industry from our founder – John Otto, she is well versed in all aspects of the company as well as all of our product applications. Along with handling the “Day to Day” operations of the office, Cyndie specializes in commercial quotations, inside sales and backing up our entire sales team.